The
key to keeping your project on track is to know what causes delays and
to address them promptly when they occur. Many construction delays are
preventable; and those you can’t avoid rarely have to throw your
entire schedule off.
By choosing experienced professionals, assessing timeframes realistically,
and anticipating that some unforeseen problems are likely to come up,
you can avoid or at least minimize the impact of common delays. And,
by staying on top of typical issues that arise throughout construction,
you can expect to complete your project within the intended timeframe.
Get to the starting line
In today’s heavily regulated environment, underestimating the
time it takes to obtain approvals and permits can push back your schedule
before construction ever begins. Besides the usual due diligence efforts
and land development approvals, there may be dozens of specialized permits
required from various municipal and regulatory agencies. Wetland delineations,
highway occupancy permits, and reviews by historical commissions are
just a few examples of the approval hurdles that can hold up the start
of construction.
So allot adequate time to secure approvals. An uncomplicated land development
approval typically takes two to six months, but additional approvals
may stretch into years for some projects. In fact, the process for acquiring
all of the permissions needed to start construction is often less predictable
than the actual construction duration. Working with a qualified engineering
firm that is familiar with the local approval processes can make the
arduous task go more smoothly.
Select qualified designers
When the construction does begin, incomplete or unclear design documents
can lead to questions that cause delays while people try to figure out
what the design documents don’t show. These are the most costly
delays due to the amount of time construction workers lose on the job
site. Insufficient design documents may also cause problems that aren’t
discovered until final building inspections, which take place late in
the project. Building officials follow very strict guidelines, so non-compliance
with codes typically means tearing down some of the new construction
to fix the problems.
To avoid this ugly scene, invest in the design of your project. Engage
a qualified engineer and architect to develop a complete set of drawings.
Be wary of any firm with unusually low fees compared to others in the
region. It may be a sign that they don’t fully understand the
scope of the project, or that less effort will be put into creating
a complete set of construction documents. It’s a simple example
of “pay me now, or pay me later”. What may look like savings
in design fees may cost you tens of thousands or even hundreds of thousands
of dollars and lost time during construction.
Using a design-builder can move this burden off of your desk, but the
same principles still apply. Poor design documents, no matter who prepares
them or who tries to execute them, will result in costly delays as the
project progresses.
Contractor performance
and capacity
Among the most aggravating delays are those caused by a contractor’s
poor performance, a problem that is almost as common as it is frustrating.
What can you, the owner, do to avoid performance problems?
“The way you choose your builder is a key issue,” explains
Jeffrey Sterner, president of High Construction Company, Lancaster,
PA. For time-critical projects, he strongly recommends avoiding competitive-bid
selection, which awards jobs to the lowest-bidding contractor, who in
turn chooses the lowest-bidding subcontractors. “The number of
performance problems is vastly reduced when you work in a way that allows
the builder to pre-qualify its subcontractors by screening out those
who predictably won’t perform well,” which Sterner notes
as a primary responsibility of the builder when using design-build or
construction-management.
Each subcontractor needs to have enough resources to get their portion
of the work done. What is their current workload? Have they done projects
like this in the past? How well have they performed on similar jobs?
A blind search for the subcontractor that might submit the lowest price,
without considering performance or capacity, is doomed to cost the project
more in the long run.
Handle minor delays
to prevent major ones
While a well-crafted schedule can absorb some small delays, too many
minor problems can add up to a major setback. So don’t discount
any of them. The cost to promptly resolve minor schedule issues is modest
compared to the cost to resolve compounded issues from delays that go
unchecked.
To compensate for manufacturing or shipping delays, for example, you
may be able to pay a little extra to get an earlier spot in the manufacturer’s
schedule or to have a dedicated truck assure pick up and delivery of
the needed materials. Or, if you run into manpower shortages on the
job site because the capacity of a subcontractor’s labor resources
weren’t pre-qualified, you may be able to supplement the job with
labor from another source, but there are contractual complications for
all involved. Whatever the reason for a delay, work with your builder
and take a proactive stance to get the project back on track.
Be realistic about
schedules
If you want to stay on schedule, set realistic goals. While time on
the job site is costly, an overly ambitious schedule could cost more
in the long run when you consider re-scheduling and other inefficiencies.
So respect your contractor’s input on how long a project will
take. And note that smart contractors routinely schedule activities
often ignored by poor performers, such as submittal and approval of
drawings, material fabrication, and material delivery—all of which
must happen before each segment of construction begins.
Also remember to plan for the unforeseen. If your project takes place
during the winter, then expect to lose one out of three days in February.
Be sure to account for that delay on your schedule. And if February
turns out to be unusually mild, you’ll be ahead of the game. 